FAQ
1. What is your child to staff ratio?
- Infants - 1:4
- Toddlers & 2's - 1:7
- Preschool - 1:10
- SA/Kind. - 1:15
Kids Come 1st participates in the CACFP program that is regulated by the Minnesota Department of Education, Division of Food and Nutrition Services. With the help of this program we are able to provide breakfast, lunch and snack, therefore we ask that no outside food be brought into the center unless medically necessary.
USDA Nondiscrimination Statement
The U.S. Department of Agriculture (USDA) prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal and, where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or if all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.ht... and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) Mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;
(2) Fax: (202) 690-7442;
(3) Email: program.intake@usda.gov.
(2) Fax: (202) 690-7442;
(3) Email: program.intake@usda.gov.
This institution is an equal opportunity provider.
3. Are your teachers qualified?
All our staff meets the state requirements for each position.
4. Are background checks completed on each staff member?
Yes. A Fingerprinted Background study is completed on the 1st day of employment if not before.
5. Are you a licensed facility?
Yes. We are licensed by the state of Minnesota.
6. Do the children play outside?
Yes. We do go outside twice a day weather permitting. We do go out in the winter so we require snow pants, boots, hats and mittens for all the children.
7. Do you allow varied contracts?
Yes. We allow varied contracts as long as we have a schedule at the beginning of each week.
8. What are your hours of operation?
6am - 6pm, Monday - Friday. We do close at 4pm when Rochester Public Schools close early or close for the day for snow.
We are closed for 7 major Holidays listed in our parent packet.
When school closes before 6am Kids Come 1st is open 8am to 4pm.
All closing information is listed on KROC.com and KTTC.
9. When is payment due?
Weekly tuition is due every Monday, late fee's applied after 6pm on Wednesday.
10. Do you take drop in's?
All three locations take drop in's. Once a child is registered you can use the facility when needed; planned or unplanned: see Drop In Tab for more information.
11. Do we accept Families First Funding?
Yes, we work very closely with many counties & programs. Olmsted County contact number is 507-287-2020
All our staff meets the state requirements for each position.
4. Are background checks completed on each staff member?
Yes. A Fingerprinted Background study is completed on the 1st day of employment if not before.
5. Are you a licensed facility?
Yes. We are licensed by the state of Minnesota.
6. Do the children play outside?
Yes. We do go outside twice a day weather permitting. We do go out in the winter so we require snow pants, boots, hats and mittens for all the children.
7. Do you allow varied contracts?
Yes. We allow varied contracts as long as we have a schedule at the beginning of each week.
8. What are your hours of operation?
6am - 6pm, Monday - Friday. We do close at 4pm when Rochester Public Schools close early or close for the day for snow.
We are closed for 7 major Holidays listed in our parent packet.
When school closes before 6am Kids Come 1st is open 8am to 4pm.
All closing information is listed on KROC.com and KTTC.
9. When is payment due?
Weekly tuition is due every Monday, late fee's applied after 6pm on Wednesday.
10. Do you take drop in's?
All three locations take drop in's. Once a child is registered you can use the facility when needed; planned or unplanned: see Drop In Tab for more information.
11. Do we accept Families First Funding?
Yes, we work very closely with many counties & programs. Olmsted County contact number is 507-287-2020
Email:
Southwest Location:
Southwest Location:
mstrain@kidscome1stsw.com
North Location:
North Location:
Hours of Operation :
- Mon - Fri
- -
- Sat - Sun
- Closed
Phone:
Southwest: 507-281-3284
North: 507-281-8183
Northwest: 507-281-4421
Southwest: 507-281-3284
North: 507-281-8183
Northwest: 507-281-4421